opinion opinion news
The art of being remarkable
by Nick Young • 24 Jan 2020
Facilitating great customer service is all about being remarkable. Trail Homes' Nick Young outlines how to be...READ MORE
How solo brokers can beat the ‘overwhelm’
by Peter Ellis • 20 Jan 2020
Single operator brokers can sometimes feel overwhelmed by the job, but help is at hand. Broker and founder of Lending... READ MORE
Now is the time to strengthen your commercial lending acumen
by Chris Thomas • 13 Jan 2020
With challenging business conditions set to continue in 2020, the need for brokers to build up their commercial acumen... READ MORE
Top tips for managing business cash flow over the holiday period
by Greg Charlwood • 24 Dec 2019
Greg Charlwood, managing director of Australian Invoice Finance, outlines some top tips for managing cash flow over the... READ MORE
How brokers can meet the best interests test
by David Bailey • 13 Dec 2019
At AFG’s recent national conference, Treasurer Josh Frydenberg spoke about the Federal Government’s proposal for a... READ MORE
Demand for festive finance drives opportunities for brokers
by Cameron Poolman • 10 Dec 2019
Brokers can help SME clients navigate the cash flow demands of the holiday season and drive growth in their own... READ MORE
Life is not a dress rehearsal, what are you waiting for?
by Jason Back • 25 Nov 2019
In the final instalment of his six-part blog series, Jason Back outlines why there is no time to effect change.
READ MORENot learning from your customers? You’re probably not asking the...
by Sarah Barnett • 11 Nov 2019
Sarah Barnett discusses why we need to think more broadly about consumer reviews, and explains why smart operators will... READ MORE
How customer obsession will drive the next phase of broking
by Anja Pannek • 28 Oct 2019
PLAN Australia celebrates its 20th anniversary this year partnering the broking industry. As the broking industry... READ MORE
Staff are not just for Christmas…
by Jason Back • 21 Oct 2019
Just like a “puppy is not just for Christmas”, nor is getting new staff for our business a quick fix to our... READ MORE
Future-proofing your client after a business win
by Linden Toll • 18 Sep 2019
We reveal some top tips on how you can help ensure that your client’s big win is a blessing rather than a... READ MORE
Best interests duty could be an opportunity, not a threat
by Scott Aggett • 16 Sep 2019
With significant change on the horizon after the release of the proposed “best interests duty” legislation, many... READ MORE
Why we back brokers and you should too
by Anthony Waldron • 9 Sep 2019
NAB’s executive general manager of broker partnerships and chair of the Combined Industry Forum, Anthony Waldron,... READ MORE
The scourge of late payments
by Greg Charlwood • 26 Aug 2019
Late payment of invoices by big business is a widespread scourge that is holding back the growth and productivity of... READ MORE
Closing the trust gap
by Nick Young • 12 Aug 2019
“Trust” is the term du jour because of its increasing prominence and quintessential value, not only in broking, but... READ MORE
Why the finance industry should embrace flexibility
by Sally Bruce • 1 Aug 2019
When I started my working life, seeking workplace flexibility was an off-ramp to your career. While we have come so... READ MORE
Home loans are boring!
by Jason Back • 22 Jul 2019
And thank god they are, because we’re not in the business of selling loans, says Jason Back.
READ MOREWhy July is the time for brokers to heed small business needs
by Olly Guilleaume • 1 Jul 2019
With every end of financial year (EOFY) comes advice, advertisements and sales encouraging businesses to make purchases... READ MORE
When the ‘why’ may be not enough
by Jason Back • 10 Jun 2019
So you are clear on your “why” and you have all the inspiration now in the world. And why... READ MORE
How brokers can support small business clients this EOFY
by Matt Bauld • 29 May 2019
The end of financial year is fast approaching. It’s a busy period for many Australians, and time-poor small business... READ MORE
Using turbulence to drive success: How change can be a catalyst for...
by Nick Young • 21 May 2019
The world is always changing, and our industry is certainly no exception. However, it’s worth keeping in mind that... READ MORE
Defining your employee value proposition
by Zak Wilford • 15 May 2019
The market is beginning to settle after a turbulent royal commission. As a result, movement in the market is... READ MORE
What do mortgage broking trail and pinball have in common?
by Jeff Zulman • 7 May 2019
The Founder and managing director of TrailBlazer Finance considers the unlikely similarities between trail commission... READ MORE
How the broking industry can flourish during uncertainty
by Lisa Claes • 30 Apr 2019
The real estate landscape is increasingly unpredictable, says CoreLogic International CEO Lisa Claes, but brokers can... READ MORE
Community engagement can drive brand awareness but needs to be done...
by Kylie Platt • 16 Apr 2019
Perth-based The Local Loan Company recently won the Excellence in Business - Community award at PLAN Australia’s 2018... READ MORE
Five sustainable business strategies to steer your business in...
by Brendan Wright • 8 Apr 2019
Following the release of the banking royal commission’s final report, FAST CEO Brendan Wright discusses the... READ MORE
The first battle may have been won, but the war has only just begun
by Brett Mansfield • 11 Mar 2019
In the weeks since the release of the banking royal commission final report, and through the outstanding efforts of all... READ MORE
The biggest marketing mistake brokers make
by Sabri Suby • 5 Mar 2019
One of the biggest mistakes I see in the way brokers market themselves is spending money on advertising and expecting... READ MORE
Commissioner Hayne, what ‘heinous’ crime did mortgage brokers...
by Jeff Zulman • 25 Feb 2019
The recent royal commission was charged with uncovering misconduct in the banking and wider financial services... READ MORE

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