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The Adviser has had a big 2020, pushing out more podcasts this year than ever before. Here, we reveal the most-listened-to episodes of the year.
Since 2016, The Adviser has been running several podcasts for its broker audience: Elite Broker, a weekly Q&A-style interview with the leading brokers in Australia; and In Focus, an in-depth look at a particular theme or area of interest affecting the lending market that brokers need to know about.
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This year, as the country adopted new ways of working and began consuming more content online, we experienced a spike in podcast listens and engagement.
Here, we reveal the top five podcasts of the year:
1. How this broker joined the billion-dollar club
Broker: Josh Bartlett, Mortgage Advice Bureau (previously Loan Market Bayside)
Date of release: 7 January 2020
Right at the beginning of the year, when the country was facing bushfires, and COVID-19 had not yet reared its head in Australian shores, I sat down with Josh Bartlett to discuss how he had managed to settle more than $1 million in loans over his nine-year broking career.
Having last appeared on Elite Broker in 2017, Josh returned to the podcast to discuss how he had fine-tuned his business strategy to consistently hit targets, why he considered himself a “mortgage psychologist”, and how he applies his skills from his previous career as a personal trainer to write loans.
Josh also shared:
- Where his client referrals come from
- How he divides work among his team
- Why he shifted his focus to first home buyers in the last year
If you missed it, you can listen to the episode below, or find us on your preferred podcast provider (iTunes, Spotify, Google Podcasts etc).
2. How this broker’s business structure sets his brokerage apart
Broker: Anthony Alabakov, My Mortgage Freedom
Date of release: 3 March 2020
In early March, while we were in the midst of the Better Business Awards 2020, I caught up with veteran broker Anthony Alabakov to chat about his 20-year career and how the mortgage broking industry has evolved over time.
The CEO of Victoria-based brokerage My Mortgage Freedom share how he went from a fledging broker to finding the freedom to launch his own business, how he manages his team and his book as it expands into new markets, and the importance of fostering a positive culture within his business.
He also revealed:
- How the diverse nature of his team’s specialties sets his brokerage apart
- Why he decided to get his own ACL
- His plans to disrupt the mortgage industry in 2020
If you missed it, you can listen to the episode below, or find us on your preferred podcast provider (iTunes, Spotify, Google Podcasts etc).
3. Why this independent broker expanded into financial services
Broker: Nick Reilly, Inovayt
Date of release: 14 January 2020
Another popular podcast from January of this year was the Elite Broker we recorded with Nick Reilly, co-founder and managing director of mortgage broking and financial planning firm Inovayt.
In this episode, Nick shared why he opted to take the independent route, the benefits of having different service offerings within one business, and how the structure of his team delivers optimal efficiency and productivity.
He also detailed:
- How the business ensures offshore staff feel part of the team
- The systems used by Inovayt to simplify the loan writing process
- The importance of post-settlement correspondence with clients
If you missed it, you can listen to the episode below, or find us on your preferred podcast provider (iTunes, Spotify, Google Podcasts etc).
4. How this rising star sets himself apart from other brokers
Broker: Christopher Borg, Borg Financial
Date of release: 14 April 2020
After the first few weeks of lockdown in Australia, I (remotely) recorded an episode of Elite Broker with the founder and director of Borg Financial, Christopher Borg, who was named the Rising Star for Victoria/Tasmania at the Better Business Awards 2020.
In this episode, Christopher discussed what gives his brokerage an edge, how the coronavirus is affecting his clients, and how he continues to deliver excellent customer service under trying times.
He also extrapolated on:
- How he has adapted his brokerage to comply with social distancing
- Why being multilingual is a valuable business asset
- How Australians fare in terms of their financial literacy
If you missed it, you can listen to the episode below, or find us on your preferred podcast provider (iTunes, Spotify, Google Podcasts etc).
5. The Top 25 brokerages in Australia
Broker: Theo Chambers, Shore Financial (and Steve Kane, NAB)
Date of release: 11 February 2020
Every year, The Adviser runs its ranking of the best-performing brokerages in Australia.
In this episode of Elite Broker, partnered by NAB, we reveal who made the cut in The Adviser’s Top 25 brokerages ranking 2020.
NAB’s (now retired) general manager of broker distribution, Steve Kane, joined me to recognise the highest-performing businesses across Australia’s broker space, discuss the importance of having different business offerings, and look at what makes a brokerage successful.
Theo Chambers, managing director of one of the Top 25 Brokerages, Shore Financial, also appeared on this episode to explain how his firm manages to generate and write such large loan volumes and why hiring the right people is critical.
We also outlined:
- Why the broker channel is so essential in the Australian community
- How NAB is helping to address issues in the broker space
- Advice for brokers looking to run a leading business
If you missed it, you can listen to the episode below, or find us on your preferred podcast provider (iTunes, Spotify, Google Podcasts etc).
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