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The Adviser speaks to Kaplan Professional CEO Brian Knight about what the global educator can do for brokers looking to offer insurance.
Given that Kaplan is a traditional educational provider in the financial services space, what value does it see in mortgage brokers diversifying into insurance?
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In today’s increasingly complex and competitive market, there are opportunities for brokers to increase the services they provide and provide more assistance to their clients.
A good broker who understands the importance of building a trusted adviser relationship with his/her clients is ideally placed to discuss many of a client’s needs beyond the immediate loan consideration. Therefore, to have the competence, skills and qualifications to be able to discuss a client’s insurance needs is an important and valuable service.
Research has indicated the majority of clients would feel confident using their mortgage broker for a non-mortgage related service, and it is a critical time to be able to discuss these needs. Gaining the appropriate insurance qualifications gives brokers the opportunity to assist their clients look at more than the immediate need.
What courses do you provide to facilitate that diversification?
In terms of general insurance, Kaplan Professional offers a Certificate IV in General Insurance with three different streams (Claims, Generalist and Sales) and a Tier 1 Compliance Solution.
We offer a Certificate IV in Life Insurance with three streams (Claims, Underwriting and Sales) and a Tier 1 Compliance Solution. We also offer a Tier 1 Compliance Solution for Insurance Broking.
Our Diploma of Financial Planning and Master of Financial Planning qualifications also incorporate insurance education.
Are there any new initiatives from Kaplan regarding insurance?
We are looking forward to expanding our insurance offerings in the new year, with the first new course to be launched being a new-look Diploma of Insurance Broking. We have identified a need to provide more specialist courses for people who provide advice, sales and services, and underwriting.
As a global educator, we are also looking to provide degree qualifications with a core of insurance subjects. We have been consulting with our counterparts in the US and UK to ensure we really deliver our insurance qualifications from an Australian industry perspective, but within a global context.
Being a higher education provider as well as a registered training organisation gives us the ability to be able to deliver pathways from Certificate IV to Diploma as well as undergraduate and postgraduate qualifications.
