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Complaints and disputes

by Paul O'Shea • 4 Feb 2014
Financial services providers (FSPs), like all good professionals, want happy clients. In fact, the next-to-last thing...READ MORE

Monday-itis

by Deniz Yusuf • 3 Feb 2014
We’ve all heard the story over and over again, that people judge you on that first few seconds of a meeting, either... READ MORE

A tailored approach for long-term success

by Mark Woolnough • 31 Jan 2014
The latest ING DIRECT Financial Wellbeing Index (Q4, 2013) shows that 1 in 5 people are serious about improving their... READ MORE

Mortgage market overview- 2014

by Craig Mackenzie • 30 Jan 2014
RP Data's view is that we will see growth in dwelling values slow to more sustainable levels in 2014, and broadly in... READ MORE

The great website fraud

by Martin Grunstein • 29 Jan 2014
I like IT people. I really do! They are sweet, caring human beings who need recognition and respect like everybody... READ MORE

Brisbane will boom during 2014

by Paul Bennion • 28 Jan 2014
While Brisbane has been an underperforming property market for several years, there is every indication that property... READ MORE

The meaning of life and business

by John Goddard • 24 Jan 2014
Many writers on leadership and management refer to the simple truth that organisational integrity is established by its... READ MORE

Have you got their attention?

by Peter Sarmas • 23 Jan 2014

In today’s age of information explosion, it can be very difficult to stand out from the crowd.

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Top three prosperity tips for 2014

by Richard Symes • 22 Jan 2014
Most people have a bad track record when it comes to keeping their New Year's resolutions, but when it comes to... READ MORE

Upwards, not outwards

by Sam Elbanna • 21 Jan 2014
Australia’s buildings, much like its property market, is on the rise and we are seeing more and more developers'... READ MORE

Top 10 tips on body language

by Douglas Driscoll • 20 Jan 2014

We speak with our vocal chords yet we communicate with our entire bodies.

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The 8 easy steps to perfect presenting

by Michelle Bowden • 17 Jan 2014
When it comes to practicing for an upcoming presentation, so many people say to me that they think they are not as good... READ MORE

Borrowers may need to move quick to fix

by Nathan Swain • 16 Jan 2014

It’s no secret that the lenders around Australia are starting to change their fixed rates by moving them up.

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The property market barely took a break over Christmas

by Jeremy Fisher • 15 Jan 2014
In most years the December/January period is a quieter time for businesses, allowing consolidation, reflection on the... READ MORE

The 10 keys to a performance culture

by John Cunningham • 14 Jan 2014
Looking back on the previous year is always a good thing to do this time of year to take stock of what worked and to... READ MORE

Credit reporting and the year ahead

by Graham Doessel • 13 Jan 2014
2014 will bring some heavy changes to Australian credit reporting following the implementation of the Privacy Act 1988... READ MORE

Investors are here to stay

by • 10 Jan 2014
Property investors were indisputably the stars of the 2013 property market, but don’t be fooled into thinking your... READ MORE

Getting the numbers, planning your time for success

by Alan Hemmings • 9 Jan 2014
Last month I spoke about understanding the numbers in your business which will assist in determining your activities... READ MORE

The pitfalls of positive thinking

by Ewan Morton • 8 Jan 2014
Have you ever wondered at the ability of those in the real estate industry to be eternally positive no matter what the... READ MORE

ASIC’s Mortgage Choice Decision: A Lesson for Brokers

by MaryAnn Armstrong • 7 Jan 2014
The recent decision by the Australian Securities and Investments Commission (ASIC) to fine one of Australia’s largest... READ MORE

We have lost the art of good written communication

by Carolyn Purnell-Webb • 6 Jan 2014
I had an inkling – but after pouring through hundreds of standard letter templates and correspondence this year, I... READ MORE

The holy grail of a great blog

by Peter Sarmas • 3 Jan 2014

So let’s cut to the chase and stop beating around the bush. You want to know how to write a kick-ass blog?

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The real cost of training

by Paul Eldridge • 2 Jan 2014
Andrew and I (co-founders of Intellitrain) got into training and developing because we love making a difference in... READ MORE

Consumer advocacy key to sustainable 2014

by Lisa Claes • 31 Dec 2013
If the 2013 broker landscape was characterised by convergence, then customer advocacy is the watchword for... READ MORE

The problem with rapid growth

by Ryan Crawford • 30 Dec 2013
As the founder of an organisation currently experiencing growth most start-ups can only dream of, one of the biggest... READ MORE

Top 10 tips for time management

by Douglas Driscoll • 24 Dec 2013
The bad news is that time flies; the good news is that you’re the pilot. In my opinion, if you can master your time... READ MORE

Looking into my crystal ball for 2014 gives me confidence

by George Lucas • 23 Dec 2013
Think how often that Treasury, with all its resources, gets its budget forecasts wrong and then have some pity for... READ MORE

Resumes are dead.

by Steve Sammartino • 20 Dec 2013
The formal CV or resume has been replaced by this amazing new ‘Auto CV... READ MORE

Half a million needed to make super funds work

by Rolf Howard • 19 Dec 2013
Some accountants and financial planners, seeking to capitalise on the growing self-managed super funds (SMSF) market,... READ MORE

Sharing is caring and it’s also good for business

by Jeremey Fisher • 18 Dec 2013
Some companies take a ‘here and there’ approach to donating to charities but there can be a much greater benefit to... READ MORE