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9 mortgage broking predictions for a post-COVID world

by Sam White • 15 Apr 2020
The legacy of COVID-19 will be the digitalisation of business. It will (and largely already has) forced us all to...READ MORE

How to communicate with clients and stakeholders during the COVID-19...

by Phoebe Netto • 8 Apr 2020
It goes without saying that the COVID-19 pandemic is affecting the global economy on a massive scale. The property... READ MORE

Curated problem solving

by Nick Young • 1 Apr 2020

The five-step approach to providing sustainable solutions in a time of crisis.

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Together we will get through this and emerge stronger

by Anja Pannek • 24 Mar 2020
The Australian mortgage broking industry has shown its resilience in times of uncertainty. It’s now time for us to... READ MORE

Working from home: A manager’s perspective

by Dr Yvette Blount • 18 Mar 2020
With more Australians expected to work from home, what should managers do to support the business and staff morale?... READ MORE

Harness the ‘elephant in the room’

by Andrew Way • 10 Mar 2020

Semper's director, Andrew Way, outlines 10 tips to bolster business through SME funding.

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What does it take to get small businesses paid on time?

by Linden Toll • 28 Feb 2020
While legislation may be needed to standardise payment times and practices for SMEs, brokers are the key to ensuring... READ MORE

Understanding resource maturity

by Steven Furman • 24 Feb 2020
There are different stages of growing a business – but do you know what they are? Steven Furman, the executive... READ MORE

Hayne: Mortgage broking’s defining moment

by Anja Pannek • 6 Feb 2020
The tumultuous 12 months following the release of the royal commission final report have strengthened the broking... READ MORE

The art of being remarkable

by Nick Young • 24 Jan 2020
Facilitating great customer service is all about being remarkable. Trail Homes' Nick Young outlines how to be... READ MORE

How solo brokers can beat the ‘overwhelm’

by Peter Ellis • 20 Jan 2020
Single operator brokers can sometimes feel overwhelmed by the job, but help is at hand. Broker and founder of Lending... READ MORE

Now is the time to strengthen your commercial lending acumen

by Chris Thomas • 13 Jan 2020
With challenging business conditions set to continue in 2020, the need for brokers to build up their commercial acumen... READ MORE

Top tips for managing business cash flow over the holiday period

by Greg Charlwood • 24 Dec 2019
Greg Charlwood, managing director of Australian Invoice Finance, outlines some top tips for managing cash flow over the... READ MORE

How brokers can meet the best interests test

by David Bailey • 13 Dec 2019
At AFG’s recent national conference, Treasurer Josh Frydenberg spoke about the Federal Government’s proposal for a... READ MORE

Demand for festive finance drives opportunities for brokers

by Cameron Poolman • 10 Dec 2019
Brokers can help SME clients navigate the cash flow demands of the holiday season and drive growth in their own... READ MORE

Life is not a dress rehearsal, what are you waiting for?

by Jason Back • 25 Nov 2019

In the final instalment of his six-part blog series, Jason Back outlines why there is no time to effect change.

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Not learning from your customers? You’re probably not asking the...

by Sarah Barnett • 11 Nov 2019
Sarah Barnett discusses why we need to think more broadly about consumer reviews, and explains why smart operators will... READ MORE

How customer obsession will drive the next phase of broking

by Anja Pannek • 28 Oct 2019
PLAN Australia celebrates its 20th anniversary this year partnering the broking industry. As the broking industry... READ MORE

Staff are not just for Christmas…

by Jason Back • 21 Oct 2019
Just like a “puppy is not just for Christmas”, nor is getting new staff for our business a quick fix to our... READ MORE

Future-proofing your client after a business win

by Linden Toll • 18 Sep 2019
We reveal some top tips on how you can help ensure that your client’s big win is a blessing rather than a... READ MORE

Best interests duty could be an opportunity, not a threat

by Scott Aggett • 16 Sep 2019
With significant change on the horizon after the release of the proposed “best interests duty” legislation, many... READ MORE

Why we back brokers and you should too

by Anthony Waldron • 9 Sep 2019
NAB’s executive general manager of broker partnerships and chair of the Combined Industry Forum, Anthony Waldron,... READ MORE

The scourge of late payments

by Greg Charlwood • 26 Aug 2019
Late payment of invoices by big business is a widespread scourge that is holding back the growth and productivity of... READ MORE

Why keep score?

by Jason Back • 19 Aug 2019

Why measuring your effort matters.

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Closing the trust gap

by Nick Young • 12 Aug 2019
“Trust” is the term du jour because of its increasing prominence and quintessential value, not only in broking, but... READ MORE

Why the finance industry should embrace flexibility

by Sally Bruce • 1 Aug 2019
When I started my working life, seeking workplace flexibility was an off-ramp to your career. While we have come so... READ MORE

Home loans are boring!

by Jason Back • 22 Jul 2019

And thank god they are, because we’re not in the business of selling loans, says Jason Back.

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Why July is the time for brokers to heed small business needs

by Olly Guilleaume • 1 Jul 2019
With every end of financial year (EOFY) comes advice, advertisements and sales encouraging businesses to make purchases... READ MORE

When the ‘why’ may be not enough

by Jason Back • 10 Jun 2019
So you are clear on your “why” and you have all the inspiration now in the world. And why... READ MORE

How brokers can support small business clients this EOFY

by Matt Bauld • 29 May 2019
The end of financial year is fast approaching. It’s a busy period for many Australians, and time-poor small business... READ MORE